Privacy policy

This Privacy Policy explains how Spark Story collects, uses, stores, and shares information obtained from users (each referred to as a “User”) of the website www.sparkstory.in (“Site”). This policy applies to our website, official social media pages, handles, channels, and all products and services provided by Spark Story.

Personal Identification Information

We may collect personal information from Users through various interactions with our Site, including but not limited to:

  • Visiting or registering on the website
  • Sharing style preferences
  • Submitting feedback forms, reviews, or testimonials
  • Placing orders
  • Subscribing to newsletters
  • Logging in using social media credentials
  • Participating in surveys
  • Engaging with features, services, or activities offered on our Site

Users may be requested to provide details such as their name, email address, mailing address, and phone number where applicable.

Users may browse the Site anonymously. Personal information is collected only when voluntarily submitted. However, choosing not to provide certain information may restrict access to specific features or services.

Non-Personal Identification Information

We may automatically collect non-personal information whenever Users interact with our Site. This may include:

  • Browser type
  • Device or computer type
  • Operating system
  • Internet service provider details
  • Technical connection information
  • Similar usage-related data

This information does not personally identify Users and cannot be linked back to an individual.

How We Use Collected Information

Spark Story may collect and use User information for the following purposes:

To Improve Customer Support

Information helps us respond more effectively to customer inquiries, requests, and support needs.

To Personalize User Experience

We may analyze aggregated user data to better understand how visitors use our Site and improve overall experience.

To Improve Our Website and Services

Feedback and suggestions may be used to enhance our products, offerings, and website performance.

To Process Orders and Payments

Information provided during purchases is used only for order fulfillment and related processes. We do not share such information with external parties except where necessary to complete the transaction.

To Conduct Promotions, Surveys, or Campaigns

User information may be used to administer promotions, contests, surveys, and other Site activities.

To Send Updates and Communications

We may use email addresses to:

  • Share order-related updates
  • Respond to questions or support requests
  • Send newsletters, company news, product updates, and promotional content (only if subscribed)

Users can unsubscribe from marketing emails anytime through the unsubscribe option included in communications.

Cookies

Our Site may use cookies to improve user experience. Cookies help browsers store information for record-keeping and tracking preferences.

Users may choose to disable cookies through browser settings. However, some website features may not function properly if cookies are turned off.

Data Protection and Security

We implement appropriate security measures, storage practices, and data processing procedures to protect User information against unauthorized access, misuse, alteration, disclosure, or destruction.

Sensitive information exchanged between Users and our Site is transmitted through SSL-secured encrypted channels for enhanced protection.

Sharing Personal Information

Spark Story does not sell, trade, or rent Users’ personal information to third parties.

We may share generalized, aggregated demographic data that does not identify individual Users with trusted partners, affiliates, advertisers, or service providers for the purposes outlined in this policy.

Accuracy of Information

Content available on this website may occasionally include technical inaccuracies or typographical errors. Information may be updated, modified, or corrected without prior notice. We also reserve the right to improve or change products, services, and offerings at any time.

Newsletters

If Users subscribe to our newsletter(s), we will use their email address to deliver updates and communications.

Users may unsubscribe from newsletters at any time through the provided unsubscribe option.

Third-Party Websites

Our Site may include advertisements, links, or references to third-party websites operated by partners, suppliers, sponsors, advertisers, or other external entities.

We are not responsible for the content, privacy practices, or policies of these external websites. Users accessing third-party websites do so subject to those websites’ own Terms, Conditions, and Privacy Policies.

Acceptance of This Policy

By accessing or using this Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of the Site.

Continued use of the Site after updates or changes to this policy will be considered acceptance of those modifications.

Changes to This Privacy Policy

Spark Story reserves the right to modify or update this Privacy Policy at any time. Users are encouraged to review this page periodically to stay informed about how their information is protected.

By using the Site, you acknowledge that it is your responsibility to review this Privacy Policy and remain aware of any updates.

Contact Us

For any questions regarding this Privacy Policy, our website practices, or your interactions with the Site, please contact us using the information provided on our “Contact Us” page.